BTerrell Group Blog

Sage ERP Accpac for the Service Industry

Posted by Meredith Gooch on Fri, Feb 24, 2012

Sage provides a completely integrated suite of applications to streamline your service and support processes at virtually any touch point. As the owner or manager of a service-based business, you know that the key to success is a streamlined and efficient method to get information to your staff when they need it. This information, as you know, must flow throughout the business, from the call center, to the road warriors, and ultimately to your customers.

As your business looks for cost-effective ways to satisfy customer demands and increase the bottom line, Sage ERP Accpac (soon to be called Sage 300 ERP) provides a highly adaptable solution that allows you to accelerate growth. Sage ERP Accpac enables you to envision (and achieve!) success with the ability to expand the number of locations and services you provide to effectively meet customer expectations. You'll also improve productivity and keep your costs low with a comprehensive business management solution that is available ANYTIME, ANYWHERE and supports multiple technologies, databases, and operating systems. Benefits from flexible functionality that helps in contracting, job cost management, preventative maintenance, equipment servicing, office automation, telecommunications, or any significant service industry including:

  • A complete suite of modules that enable services companies to manage and integrate all customer communications, embracing all channels of communication.
  • Quote management tracking and policy management with automated workflows.
  • Improved risk assessment through better management, storage, and access of information by the business units.
  • Effective management of labor scheduling, parts and stock availability, job profitability, RMAs, site equipment records, and your customer relationships.
  • Ability to create service level agreements (SLAs), warranty, and meter agreements, including preventative maintenance to monitor and support your customers.
  • Capabilities that allow your employees to modify and create jobs over the Internet using the employee portal or let your customers save time and money by logging jobs and viewing information over the customer portal in a self-service process.
  • Better management, better control, better information...better profitability and service!

Contact us today to learn how we've helped other service companies like yours achieve great results!

Tags: sage erp accpac, Sage 300 ERP, Sage ERP, ERP for service industry, ERP for service company, Sage ERP 300

Five Reasons to Choose Sage ERP Accpac (Soon Called Sage 300 ERP)

Posted by Meredith Gooch on Mon, Feb 13, 2012

Sage ERP Accpac (soon to be called Sage 300 ERP) is not for everyone. I know this sounds crazy coming from a company who believes in the product (otherwise we wouldn't have worked with the product for 20+ years...!), but it is true. Some companies are just too small for the breadth of Sage ERP Accpac and some large companies need an enterprise level solution like SAP. For many mid-market companies though, Sage ERP Accpac is precisely what they need. Here are five reasons we believe mid-market companies should choose Sage ERP Accpac (Sage 300 ERP):

One Unified Solution
Accurate, readily available information is imperative to driving daily business decisions. Unifying all of your data into one solution creates a true view of your business which is vital to growth and profitability.

Superior Architecture
Sage ERP adapts quickly as your business requirements evolve, and it is technically designed to provide your business with more control and flexibility. You can deploy all or part of the functions according to your requirements, one step at a time.

  • Scalable editions support 1-250+ users
  • Deployment neutral: on-site or on-demand (hosted cloud computing)
  • Database Options: Pervasive.SQL, Microsoft SQL, or Oracle.

Global Reach/Local Touch
An international presence is not only important for modern enterprises, it is essential. Sage ERP Accpac equips you with the tools required to maintain international currency standards and eliminate the complexities of multinational commerce.

Collaborative Ecosystem
Sage customers receive unmatched range of expertise, support, training, and collaboration through a unique ecosystem that includes Sage staff, programs, and resources; your local partner (BTerrell Group), training, and software user communities.

Proven, Reliable, and Experienced Available Functionality and Capabilities

  • Accounts Payable
  • Accounts Receivable
  • Advanced Budgeting
  • Alerts
  • Bank Reconciliation
  • Business Intelligence
  • Check and Form Printing
  • CRM
  • Document Management
  • EDI
  • EFT
  • Fixed Assets
  • General Ledger
  • G/L Consolidations
  • Human Resources
  • Intercompany Transactions
  • Inventory Control
  • Language Overlays
  • Manufacturing
  • Multi-Currency
  • Online
  • Payroll
  • Project and Job Cost
  • Return Material Authorization
  • Sage Sales Tax
  • Sales Analysis
  • Service and Maintenance Management
  • Transaction Analysis and Optional Field Creator
  • Warehouse Management

Still unsure? Give us a call today to talk through your business challenges and discover whether Sage ERP Accpac is the right move for you.

Tags: Sage Accpac, Sage 300 ERP, Sage ERP, reasons to choose Sage ERP Accpac, reasons to choose Sage ERP

Sage ERP Accpac Will Soon Be Called Sage 300

Posted by Meredith Gooch on Mon, Jan 09, 2012

In 2012, new versions of Sage ERP Accpac (with the new name - Sage 300 ERP) will be launched with new features to help make your business life easier.

Sage 300 is the Sage family of business management software and services for midsized businesses and organizations and is available internationally. It supports configuration options to best match your needs and delivers a low total cost of ownership. Sage 300 includes ERP, Fixed Assets, HRMS, plus integration with Sage CRM solutions! Sage 300 solutions are sold and supported through local business partners (such as BTerrell Group) and are backed by Sage Business Care to ensure you get the most from your investment. Sage 300 grows as your business grows by providing versions to support the business growth cycle.

You can expect to begin to see these new product names used in communications early in 2012 as the launch for the new version approaches. The Sage website will begin using these names beginning in May.

Sage 300

Here are the naming details for the 2012 launches:
Sage ERP Accpac 100 will launch as Sage 300 Standard ERP
Sage ERP Accpac 200 will launch as Sage 300 Advanced ERP
Sage ERP Accpac 500 will launch as Sage 300 Premium ERP

All of the Sage ERP lines are driven by long-term development roadmaps to ensure Sage continues to deliver leading solutions to help make your business life easier. Rest assured that these products, newly named to make clear the Sage portfolio of solutions available to you, will deliver the same great capabilities, support, and backup you have known and value from Sage.

We'll keep you posted as the changes take place, but please contact us if you have any questions on how these changes might affect you.

Tags: sage erp accpac, Sage 300 ERP, Sage name change, Sage branding change, Sage ERP, sage 300

What You Should Know Before Starting New Software Projects

Posted by Meredith Gooch on Mon, Dec 05, 2011

While we (or any other Sage ERP Accpac representative) make every reasonable effort to test upgrade custom reports and automations prior to deployment on production data, it must be acknowledged that many programming issues relate to the environment on which the automation is installed. If problems do occur with the automation upon deployment on the production server, our goal at BTerrell Group is to work to resolve those issues with reasonable speed.

Your participation is essential to a successful outcome in all software projects in which we engage in with you.

Requests that are outside the project scope will require a change order to the project which in-turn will accrue a higher price and a longer time before Go Live day. This is why the discovery and planning stages are so important in every project.

It is also important to know what to expect with regard to the length of time it will take to complete a project so you can plan on your end. Your consultant can give you an idea of what to expect, and a timeline will be provided in the Statement of Work prior to your approval of the project.

One last item that is good to know before starting a new software project is WHY. Why are you considering this project? Better ROI? Increased efficiency? Improve accuracy? A more streamlined workflow? If you don't know the end result you want to achieve, how can you know what you should do to get the result, why you want to achieve the result, or if you achieved the goal you wanted to achieve?

Tags: Accpac, software project, ERP automation, Sage ERP, ERP, BTerrell Group

To Upgrade or Not Upgrade...That is the Question....

Posted by Meredith Gooch on Fri, Nov 18, 2011

Should I Upgrade?

Should we upgrade or should we not? Many factors go in to this decision, and it is important to know the pros and cons so you can determine if the value is there. Here are a couple reasons to upgrade and a couple reasons why you might not want to upgrade just yet.

Reasons not to upgrade to the latest version of Sage ERP Accpac:

      • Some 3rd party modules or customizations may not be ready yet (if it is early in the cycle of the new Accpac version) so you may have to upgrade at a later date or upgrade to an earlier version to utilize all the functionality you need.
      • In some instances, the price you pay for an upgrade may be costly. It is vital to weigh the pros and cons of upgrading in your particular case to ensure you are gaining enough value from the upgrade to justify it.
      • If you have a large number of customizations in your environment, the upgrade might take quite a bit longer than a company who uses the product our of the box. This can potentially cause some downtime for your staff. You have to be prepared to engage and participate in the planning of the upgrade with your BTerrell Group consultant to ensure the upgrade is efficient and coordinated as possible. If a major component is not revealed upfront to your consultant in the discovery and planning stage, a change order might be needed to the project which would add more time between the start of the project and the Go Live day. Planning and cooperation are crucial for a successful upgrade.

Reasons to upgrade regularly to the latest version of Sage ERP Accpac:

      • Sage's support is limited to two product versions before the current release. Falling behind can mean that problems can not be resolved easily.
      • New product features can add efficiency and pay for themselves. The sooner you have them, the greater the return.
      • If you use the Sage ERP Accpac Payroll module and you are not on a supported version of Sage Accpac, you will not be able to run payroll. This one is a biggie!

We believe it is important to upgrade regularly, but we understand situations and needs are different for each of our clients. If you would like more information on the latest features and functions of Sage ERP Accpac, please contact us. We would be happy to sit down with you to talk through your current situation and determine whether an upgrade would benefit you.

Tags: sage erp accpac, Sage Accpac upgrade, reasons to upgrade Accpac, reasons not to upgrade Accpac, Sage ERP payroll, Sage ERP