Robotic process automation has become a buzzword most procurement professionals can’t escape. But despite its seeming ubiquity, RPA still tends to produce just as much head scratching as efficiency gains.
Taken out of context, RPA can seem like yet another disruptive technology to keep track of alongside machine learning, blockchain and the like. Really, RPA is a single element of an overall procurement digital transformation strategy, and one of the more readily accessible technologies, in fact. For many procurement organizations, adopting RPA can be a first step on the digital roadmap that helps sustain more complex initiatives further along.