Field Services Lunch 'n Learn Webinar Series

 

What does the future of field services hold for your company? According to a report released by Field Technologies in November, improving customer experience was reported the #1 strategic initiative for 76 percent of service organizations surveyed. 

How do you get started on your journey to improving customer experiences for your company? Our Field Services Webinar Series is designed to help you understand how today’s technology can transform your company into a forward thinking industry leader.

We kick off our series in February, here's what you can look forward to:

Managing Inventory without Paper or Spreadsheets with KloudGin 

Do you know what inventory currently sits on your shelves?  Do you know the value of that inventory or how long it has been sitting there?  Are you able to automate replenishment of inventory based on the items or materials used yesterday or last week?  Can you bar code scan or look up an item to know exactly what rack it is in and how many are present so that you can reserve that inventory for a job, without it being used by another project? 

With KloudGin, managing your inventory is easy.  With work order management that can attribute inventory items and materials to any work order or job, POs that can identify inventory that is in the warehouse vs. inventory that must be ordered, the ability to build a Bill of Materials for a project and drop-ship that inventory to a customer site and more....you will finally have a handle on your inventory - and be able to automate replenishment.  KloudGin's native mobile app does not require special hardware or bar-code scanners....making inventory one less thing you need to worry about. 

Date: Wednesday, February 13, 2019
Time: 12:00 pm | 1 hour | Central Time (US & Canada)
Location: Online. Meeting details sent after registration.

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Managing the Assets of the Future on KloudGin

KloudGin is changing the way service is provided to customers - helping customers move away from preventive maintenance scheduled monthly or quarterly to service at the time needed, but before a hard down occurs.  With KloudGin, managing assets by serial number, description and bar code is just the start.  The assets of the future have embedded sensors that monitor the status of that asset, allowing the asset to book it's own service call. 

Today, if the asset or equipment is not operating efficiently or is about to go down, the sensors alert KloudGin so that a work order can be automatically generated and a technician automatically dispatched before operational disruption occurs - all without human intervention.  Sensors can monitor temperature, pressure, RPM's, cycles, volume and much more - allowing your customers to ensure productivity is not interrupted.

Date: Wednesday, March 13, 2019
Time: 12:00 pm | 1 hour | Central Time (US & Canada)
Location: Online. Meeting details sent after registration.

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Connecting with the Customers you Service 24x7 with KloudGin

In this day and age of Uber and Lyft, customers are looking for ways to connect with you 24x7 without waiting for business hours to reach a customer service rep.  Self-service is the way of the future.  KloudGin provides service-based organizations a turn-key native mobile app to offer their customers, where they can log in to schedule a service call, see where the technician is en route to service, review their invoice, pay a bill, review warranties and product information and even view videos that will help them to self-diagnose or fix a problem without the need for a service technician. 

In this webinar, you will learn how KloudGin enables companies to engage with clients on their time - 24 hours a day, on any device, anywhere.

Date:  Wednesday April 17, 2019
Time: 12:00 pm | 1 hour | Central Time (US & Canada)
Location: Online. Meeting details sent after registration.

Click to Register