Intelligent Field Service Cloud

Work Order and Case Management

Create work orders with jobs, parts, digital forms, surveys, workflows and warranty information.

Mobile Field Crew Work Order Execution (Online/Offline)

Native Mobile App designed from the ground up on a configurable & rugged platform with field crew in mind. Automatically adjusts when field crews lose connectivity.

Mobile Truck Inventory Management

Complete support to manage truck inventory, consume inventory against a particular work order and automatically link to your service billing.

Auto Time Clocking and Shift Management

Complete shift management (including graveyard shift support, overtime, breaks, admin time) and automatic time clocking via geo-fencing built into the app.

Auto Scheduling Optimization & Dispatch

Big data-based, advanced real-time scheduling and machine learning algorithms to deliver an unfailingly accurate work route schedule.

Artificial Intelligence-based Learning and Recommendation Engine 

Artificial Intelligence-based engine constantly learns from daily operations and user interactions to predict and recommend actions.

Service Contract Management

Manage service contracts, SLAs & warranties. Accurate data is available and visible to the right stakeholders throughout the service delivery lifecycle.

Executive Analytics

Out-of-the-box, industry-standard, pre-built KPIs and advanced analytics built on a configurable Business Intelligence platform.

Integrations with Third Party Systems

Out-of-the-Box connections to 50+ enterprise systems, with a cloud-based integration engine that can pull and harmonize data from various sources. With KloudGin, you can quickly and easily connect to any system, no matter what it is or where it resides.

 

Automate Your Service-To-Cash Process

Best-in-class enterprise Field Service Management cloud solution. Built on a configurable platform with high uptime and the ability to handle elastic demand

KloudGin automates your entire “Service-to-Cash” process by bringing everything related to cases, work orders, assets, resources, vehicles, communications, GIS, and collaboration into a single business process and blends them together intelligently.

Sales Order

Complete Order Management and Approvals.

Contract

Contract Management and real-time visibility for all stakeholders on any device.

Work Order

Schedule, dispatch and mobile execution of work orders.

Service Billing

Generate accurate service billing linked to the right orders & contracts. 360° view of orders, contracts and service billing.