The Case for RPA in Mid-Market Companies

Brian Terrell, Managing Partner of BTerrell Group and an Intacct Premier Partner, specializes in business process automation using Cloud ERP and an automation toolkit which includes Robotic Process Automation (“RPA”) software. RPA automates any business process by accessing software through the application’s user interface in a code-free and non-invasive manner.

In this interview, Johnny Ramondino, President of IN-RGY Consulting, tells Brian Terrell, Managing Partner of  BTerrell Group, discuss how mid-sized companies should approach Robotic Process Automation (RPA) projects. As the interview reveals, companies should evaluate the features offered by the competing RPA platforms, operational costs, and employee costs.

This is the second in a series of articles and videos on those discussions in which we get Johnny’s take on deploying RPA alongside mid-market Cloud ERP.






Brian Terrell: Intacct is a best in class, mid-market accounting and finance application. It works well for companies from 10 to 250 employees. Does the robotic process automation price tag translate well to this size of company?

Johnny Ramondino: The first consideration is that there are many tools on the market and they all come with slightly different price tags and application usage. First, there is variability in investment and infrastructure. A lot of tools on the market that have great success today are built to manage large scale operational changes.

When you’re trying to orchestrate an operation on a large scale, you need a certain level of robustness and governance around it that warrants a bigger investment, but also requires a lot of feature functionality that allows you to do that. Not every customer needs that.

Second is the way some of these solutions are now being offered to the market which allows you to take advantage of them without having to make a significant investment up front to buy into it. This is from a pure software perspective alone.

The even bigger investment is the actual people—hiring them, training them, managing them—along with the infrastructure and support of it. Then again, the barrier to entry is being lowered by providing access through a hosted model where it becomes cheaper to adopt and to consume just what you need.

Along with the ability to train people internally and not invest in expensive consultants, it is becoming a lot more consumable. In general, all these components allow you to break down the cost a lot further as the market matures even more. Depending on the use case you're looking for, some of these things can be very surgically applied.

You can quickly automate processes, run them, and be done with them, thus significantly reducing the cost it takes to run them. So the use cases are very important, and it's important that you take advice from the right organization to help you navigate through the use cases that make the most sense.


BTerrell Group solves business automation challenges for midmarket companies with Intacct and our automation toolkit, which includes Robotic Process Automation software. With Intacct and RPA, you achieve more automation using fewer resources resulting in a rapid return on investment. Contact Brian at to start the conversation.


Read more on the subject of Robotic Process Automation

The Basics about Robotic Process Automation (RPA)

Robotic Process Automation, More value, less investment

An RPA Q&A, Five things to know about Robotics Process Automation

7 Ways Robotic Process Automation helps the Mid-market

A day in the life of a RPA midmarket enterprise bot

Can RPA replace outsourcing?

Scaling RPA to the mid-market enterprise

How does RPA affect IT and DevOps?

RPA's role in automation in finance for midmarket financial services companies

A Day in the Life of RPA

RPA removes the barriers for a move to Cloud ERP