BTerrell Group Blog

Keith Karnes

Recent Posts

2014 Reflections and Thanks

Posted by Keith Karnes on Fri, Dec 19, 2014

2014 has been a remarkable year for BTerrell Group, thanks to our outstanding partners, clients, business associates, and of course our internal team.

This year, we were honored to be a part of several conferences, including Intacct Advantage and Sage Summit. Speaking with our clients and partners face to face only amplifies our desire to continue delivering the results and tools that help you succeed, so we are thrilled to have been a part of such fantastic events. In fact, we proudly launched our newest offering, Workforce Go!, during Intacct Advantage this year!

Internally, we welcomed our first Adaptive Insights specialist to the team (Jeremy Griffith). We are thrilled that Ganesh Balakrishnan (Program Manager) returned to the BTerrell team this year, along with the addition of Gwen Phillips (Project Manager) and Jennifer Chandler (Business Analyst and Consultant). We are thankful for our amazing staff, and excited to see what they can achieve in 2015!

Our office will be closed December 25-26 and January 1-2 in celebration of the holiday. We wish you a very happy holiday season and best wishes in the coming year.


Using the Intacct Platform to Drive Your Unique Business Practices

Posted by Keith Karnes on Tue, Dec 02, 2014

Intacct offers robust financials and readily adapts to most business requirements. However, there are some cases where companies require unique functionality to meet the demands of their unique business processes.

Luckily, Intacct offers a great tool called Platform Services to help meet this demand. The Platform is a toolset that allows you to add new capabilities or even build stand-alone applications outside the realm of Intacct’s standard functionality. I had the pleasure of presenting a session at Intacct Advantage 2014 titled “Using the Intacct Platform to Drive Your Unique Business Practices,” where we discussed specific examples where Platform Services would give you the edge you need.

In a recent example, BTerrell Group completed a customized collections module for a customer that enables them to follow up with past due accounts and offers increased visibility of the collection status to management, operations, and sales personnel. Specifically, they can now send emails from within the application and review comments and contacts directly from the customer records or from the particular invoice(s) in question. This is only one example of using Platform Services to drive your unique business practices.You can create custom reports, custom workflows, web services, automated triggers, custom objects, or even entirely new solutions that meet your one-of-a-kind needs.

The great part about Platform Services is the simplicity and speed of creating basic objects and reports. No programming experience is required! However, the more complex application you need, the more the skill level and support required will increase. For example, integrating Intacct with an external solution requires the expertise of a programmer, but an individual Intacct user could easily add a new object.

Here is a basic overview that I believe is the level of skill and support needed for various capabilities using Platform Services:

Skill Level Needed Capability Support Level Needed
Simple Extensions
No special skills

- Add new Objects
- Design simple forms and lists
- Write simple reports

Standard Intacct support
Simple Applications
Business Analyst or IT Staff - Design applications with data relationships
- Write complex reports
- Design application workflow
Intacct Developer Community
Rich Applications
Web Designer
(HTML + JavaScript)
- Add application logic
- Build custom pages and mash-ups
- Build portals
Intacct Developer Community
Advanced and Composite Applications
(Any programming language)
- Add complex logic
- Integrate with external applications
- Use resources external to the platform to solve complex problems
Intacct Developer Community

As you can see, the more the complexity increases, the more you need a partner you can rely on to help you extend the reach of Intacct to meet your unique needs. We love helping SMBs reach their full potential with Intacct Platform Services. We not only offer complex integrations like Workforce Go! (Integrates Intacct with HRMS), but we enjoy meeting the one-of-a-kind needs of our clients. Contact us to discuss your business’ unique business needs, and we’ll work together to deliver the functionality to meet those needs, now and in the future.

Tags: Intacct, Intacct advantage 2014, platform services

When to Implement a New ERP System – Reason Number 6: Your Business Processes Have Changed

Posted by Keith Karnes on Tue, Oct 28, 2014

Today's post is the last in a series that explains six reasons why companies should implement a new ERP system. Here's a quick recap of what we've discussed so far:

Reason #1: Software Limitations of your Current System
Reason #2: Total Cost of Ownership Cannot be Justified for Your Current System
Reason #3: Work is Done Outside Your ERP System Due to Integration Issues and Complex Workarounds
Reason #4: Your System is Outdated
Reason #5: Reporting is Limited 

Today's reason is one that is all too familiar to many businesses...

Reason #6: Your Business Processes Have Changed
Business processes change; that is inevitable. Sometimes change is the result of adding a mobile workforce, expanding internationally, the addition of new product lines/service offerings, employee reductions, or even new government legislation. Regardless why your processes change, is your current technology flexible enough to handle the change?

Are you ready for business process changes

As an example, let’s consider a U.S.-based business that recently expanded internationally. While global expansion is exciting and dynamic, this company may now face many new challenges including the inability to convert automatically currency rates in their accounting system, issues related to disparate software systems, and the complexities of international tax rules. Unfortunately, as I mentioned in a previous blog post, some ERP systems were not designed for growing organizations that need the functionality to manage sophisticated processes, such as international expansion. Incompatible software and inconsistent processes scattered across multiple locations can lead to data discrepancies, ultimately affecting the company’s ability to make informed business decisions.

In addition to internal changes that affect business processes, companies also need to be prepared for external factors such as new government legislation. Brian Terrell recently posted an article that describes why employers need to be “technology ready” for the Affordable Care Act. As a result of the legislation’s complexities and potential non-compliance fines, it is important, especially now, for companies to be prepared for business process changes.

Fortunately, an investment in a comprehensive, flexible, cloud-based ERP solution, such as Intacct, allows you to adapt to change quickly, improve data quality and process efficiency, and obtain vital transparency across departments and business locations. I have always liked the saying that success happens when preparation meets opportunity. It you are unsure if your business is technologically prepared for the opportunities that lie ahead of you, contact us for a consultation.

Tags: ERP, Intacct, when to implement new ERP system, new ERP

When to Implement a New ERP System – Reason #5 Reporting is Limited

Posted by Keith Karnes on Tue, Sep 09, 2014

I recently started a blog series discussing some of the main reasons companies need to implement a new ERP system. (Read reasons #1, #2, #3, and #4 here.)  Today, I'll discuss Reason #5.

Reason #5: Reporting is Limited

Even though the role of a CFO may have evolved over the years, financial reporting remains crucial for any CFO’s success. If you don’t have access to pertinent financial information at your fingertips, how do you expect to make sound decisions in a timely manner?

Is your staff forced to export information from your accounting system to Excel to consolidate, sort, and format? Is the time spent on report creation taking your staff away from other income-producing activities? Are human errors causing you to make ineffective decisions? Unfortunately, cumbersome reporting is very common for many SMBs, but it doesn’t have to be.

Limited Reporting

At BTerrell Group, we strive to help companies eliminate internal business challenges by providing insightful, leading solutions that produce visibility to yield a strategic return. We can say with certainty that the improvements we see again and again as a result of improving business reporting by implementing a cloud solution, such as Intacct, include:

  • reduced costs
  • increased productivity/realized additional time to devote to other tasks
  • enhanced decision-making
  • improved data accuracy

(One of our clients reports saving several days a month in calculation and reporting on their commissions structures alone!)

As CFOs, it is our responsibility to ensure we make logical, strategic decisions based on accurate and timely financial information. If we can do that while keeping money in the pocket of business owners, isn’t that our goal? What would these improvements mean to your business?

Tags: ERP, Intacct, why implement new ERP system, reporting is limited, limited reporting

When to Implement a New ERP System – Reason #4 Your System is Outdated

Posted by Keith Karnes on Thu, Aug 21, 2014

I recently started a blog series discussing some of the main reasons companies need to implement a new ERP system. (Read reasons #1 and #2, and #3 here.)  Today, I'll discuss Reason #4.

Reason #4 Your System is Outdated

According to a recent study by Mint Jutras, 71% of SMBs (small and midsize businesses) are running the first solution they ever implemented at the company. If you consider the importance of accurate financials, the reliance on technology for this data, and the evolution of ERP, this statistic is a little disconcerting.

Let’s consider a start-up firm that implemented a basic accounting package 20 years ago. Over the years, the business evolved, but the processes could not develop along with the company because of the outdated platform. While the software was great for the company 20 years ago, its lack of flexibility and integration caused the company to rely on error-prone, inefficient manual processes.

Outdated Accounting System

Another company who was in a similar situation, found this out the hard way. The errors caused by their manual processes, and lack of control due to outdated software, resulted in $180,000 of improper expenses and reimbursements within a six-month period. Unfortunately, mistakes like these are common when running outdated software.

In my experience, if you compare the full costs and productivity implications of continuing to use outdated processes and software, compared to a new cloud-based financial management system such as Intacct, you will be pleasantly surprised at the outcome. More times than not, by switching to software that will grow with you; increase your productivity; and provide access to information anytime, anywhere results in tremendous, positive ROI.

Tags: Intacct, ROI, When to implement a new ERP, SMB software, outdated software