Intacct offers robust financials and readily adapts to most business requirements. However, there are some cases where companies require unique functionality to meet the demands of their unique business processes.
Luckily, Intacct offers a great tool called Platform Services to help meet this demand. The Platform is a toolset that allows you to add new capabilities or even build stand-alone applications outside the realm of Intacct’s standard functionality. I had the pleasure of presenting a session at Intacct Advantage 2014 titled “Using the Intacct Platform to Drive Your Unique Business Practices,” where we discussed specific examples where Platform Services would give you the edge you need.
In a recent example, BTerrell Group completed a customized collections module for a customer that enables them to follow up with past due accounts and offers increased visibility of the collection status to management, operations, and sales personnel. Specifically, they can now send emails from within the application and review comments and contacts directly from the customer records or from the particular invoice(s) in question. This is only one example of using Platform Services to drive your unique business practices.You can create custom reports, custom workflows, web services, automated triggers, custom objects, or even entirely new solutions that meet your one-of-a-kind needs.
The great part about Platform Services is the simplicity and speed of creating basic objects and reports. No programming experience is required! However, the more complex application you need, the more the skill level and support required will increase. For example, integrating Intacct with an external solution requires the expertise of a programmer, but an individual Intacct user could easily add a new object.
Here is a basic overview that I believe is the level of skill and support needed for various capabilities using Platform Services:
Skill Level Needed | Capability | Support Level Needed |
Simple Extensions | ||
No special skills |
- Add new Objects |
Standard Intacct support |
Simple Applications | ||
Business Analyst or IT Staff | - Design applications with data relationships - Write complex reports - Design application workflow |
Intacct Developer Community |
Rich Applications | ||
Web Designer (HTML + JavaScript) |
- Add application logic - Build custom pages and mash-ups - Build portals |
Intacct Developer Community |
Advanced and Composite Applications | ||
Programmer (Any programming language) |
- Add complex logic - Integrate with external applications - Use resources external to the platform to solve complex problems |
Intacct Developer Community |
As you can see, the more the complexity increases, the more you need a partner you can rely on to help you extend the reach of Intacct to meet your unique needs. We love helping SMBs reach their full potential with Intacct Platform Services. We not only offer complex integrations like Workforce Go! (Integrates Intacct with HRMS), but we enjoy meeting the one-of-a-kind needs of our clients. Contact us to discuss your business’ unique business needs, and we’ll work together to deliver the functionality to meet those needs, now and in the future.