BTerrell Group Blog

CIO: Scaling from tactical RPA to strategic RPA with Cognitive Automation

Posted by Brian Terrell on Fri, Jan 12, 2018

Enterprises in the early stages of their automation journey are still apprehensive about implementing RPA; those who are implementing RPA are struggling to remove human intervention. Many a time, RPA is bottled down as an immediate solution, which is far from true.

Businesses of all sizes— from enterprises to start-ups— have realized the value that automation brings. We now see automation solutions delivering high impact, focused results across various domains— from shipping and logistics to software development and ecommerce.

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Tags: RPA_All

CISION PR Newswire: Global Cognitive Robotic Process Automation Market to Grow at a CAGR of 60.9% during 2017-2026

Posted by Brian Terrell on Fri, Jan 12, 2018

Cognitive RPA is becoming one of the fastest moving technologies that is helping the enterprises to automate their complex repetitive tasks done by humans which takes lot of time and efforts. RPA technology vendors are integrating cognitive capabilities within RPA platforms for making it more advanced and intelligent.

Global cognitive robotic process automation market is rapidly growing due to increasing adoption of digital workforce across different industries. Cognitive technologies integrated within robotic process automation helps to automate complex repetitive tasks by enabling decision making capabilities. This helps to carry out activities such as data entry and reconciliations.

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Tags: RPA_All

Can Robotic Process Automation provide operational insight?

Posted by Brian Terrell on Tue, Jan 02, 2018

Brian Terrell sat down with Johnny Ramondino, President of IN-RGY Consulting, to discuss the advantage of utilizing Robotic Process Automation to gather data-driven operational insight. Turns out that RPA provides a treasure trove of essential information for the business.RPA Robot (2).jpg

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Tags: RPA_Lead_Story

CIO: How robotic process automation threatens workers today

Posted by Brian Terrell on Tue, Jan 02, 2018

IT workers are concerned about how implementing robotic automation will add to their workload right now more than they are worried about someday losing their jobs to robots.

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Tags: RPA_All

BUSINESS TODAY: Robotic process automation failure rate is 30-50%

Posted by Brian Terrell on Tue, Jan 02, 2018


The Indian BPO (Business Process Outsourcing) industry is worth $30 billion and employs 1.4 million. While its employment intensity is declining due to the automation of voice and other commoditised services, industry captains see stronger growth ahead. Rohit Kapoor, Vice-Chairman and Chief Executive Officer of ExlService Holdings Inc, talked to Business Today on why the BPO industry is expanding despite its 'cannibalisation' by the robotic process automation (RPA).

The 'job loss scenario' that's being painted is not that grim yet, says Kapoor. It is impacting the BPO industry but many Indian companies are offering services such as analytics. Customer interaction services, particularly voice work, form a less chunky part of most large companies than before, he adds.

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Tags: RPA_All