BTerrell Group Blog

Considering Which CRM is Right for You?

Posted by Chris Firra on Wed, Jun 12, 2013

by Chris Firra and Anthony Cox

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Tags: Sage 300 ERP, CRM, Sage CRM

What is CRM and Why Do I Need It?

Posted by Meredith Gooch on Tue, Mar 20, 2012

CRM stands for Customer Relationship Management, and it is more than just a software application. CRM is a business solution for all customer-centric processes. It covers every interaction with customers across the entire business. It improves internal business processes, enables closer management of new and existing customer relationships, increases revenues and decreases inefficiencies and provides management with timely and reliable insight to guide decisions.

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Tags: CRM, what is crm, Sage CRM

Questions to Consider When Thinking of Purchasing CRM Software

Posted by Meredith Gooch on Tue, Sep 20, 2011

Many companies are jumping on the CRM bandwagon, and for good reason. Companies that use CRM experience better business reporting, reduced data entry, faster and easier quoting, access to critical sales information, and increased customer service experiences.

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Tags: CRM, SageCRM, CRM solution, CRM questions

Relieving Pain Points through Automation and Software Integration

Posted by Meredith Gooch on Tue, Jan 18, 2011

One of our newest employees described BTerrell Group well earlier this week. He said, "I see this company as specialist in pain management; we try to reduce the pain mid-size companies feel as they begin to grow and become more complex organizations." He is exactly right!

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Tags: CRM, accounting software, software integration, HR software, automation, BTerrell Group

SageCRM - Grid Size

Posted by Chuck Reeves on Mon, Oct 12, 2009

When SageCRM is first installed, the default grid size can be set up to 25 rows. While this may be the perfect size to see everything on one screen, occasionally some users may wish to show more than 25 lines. To add more options, the user needs to add more entries into the translation:
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Tags: CRM, SageCRM, grid size, preference grid size